These Terms of Service ("Terms") are a binding agreement between you and SRVC Technologies Inc., doing business as Arx ("Arx," "we," "our," "us"), governing your access to and use of the Arx website, application, and related services (the "Service"). By creating an account, accessing, or using the Service, you accept these Terms. If you do not accept them, do not use the Service.
Please read carefully. Section 14 contains a binding arbitration agreement and class-action waiver. Section 12 limits our liability to you.
You must be at least 18 years old to use Arx. You are responsible for the security of your account, including keeping your password secret and enabling two-factor authentication. You are responsible for all activity that happens under your account, including activity by anyone you invite to your workspace.
You agree to provide accurate, current information when you create an account and to keep that information up to date. You may not impersonate another person or company.
Subject to your compliance with these Terms and timely payment of fees, Arx grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Service for your internal business purposes.
You may not (i) sublicense, resell, or commercially distribute the Service; (ii) reverse-engineer, decompile, or attempt to derive source code; (iii) frame, mirror, or scrape the Service; (iv) interfere with or disrupt the Service; or (v) use the Service to build a competing product.
You retain all rights in the content you upload or create in Arx ("Your Content"), including your cap table, SAFEs, financial models, data-room files, decks, investor records, updates, and any other materials you contribute. You grant Arx a worldwide, non-exclusive, royalty-free license to host, store, process, transmit, and display Your Content solely as necessary to provide the Service to you.
You represent and warrant that you have the rights to share Your Content with Arx and with anyone you choose to share it with through the Service, and that Your Content does not violate any law or third-party rights.
Arx does not use Your Content to train any AI model used by other customers. We do not sell Your Content to third parties.
You may not use the Service to:
We may suspend or terminate accounts that violate these rules. Severe or repeated violations result in permanent removal.
Arx is offered as a single subscription plan, currently priced at USD $99 per month, billed monthly in advance, including unlimited seats and access to all features described on the pricing page at the time of subscription.
All payments are processed by Stripe, Inc. You authorize Arx (through Stripe) to charge your designated payment method on each renewal date. Subscriptions automatically renew unless you cancel before the renewal date.
We may change pricing or plan structure with at least 30 days' notice to the account owner. Changes apply on your next renewal; if you do not agree, you may cancel before the new pricing takes effect.
All fees are exclusive of taxes. You are responsible for any applicable sales, use, VAT, or similar taxes.
Failed payments are retried by Stripe for up to 7 days. If payment is not received during that window, your workspace may be suspended; if it remains unpaid for 30 days, the account may be terminated.
We offer a 14-day free trial without requiring a credit card. At the end of the trial, you must add a payment method to continue using the Service. If you do not add a payment method, your workspace becomes read-only and is subject to the deletion timeline in Section 7.
Arx may modify or discontinue the free trial at any time. We may limit eligibility (for example, one trial per company or person) at our discretion.
You may cancel your subscription at any time through Settings → Billing, which opens the Stripe customer portal. Cancellation is effective at the end of the current billing period; you retain access until then. We do not refund partial-month fees.
After cancellation or non-payment lapse:
You may also request immediate deletion via Settings → Security → Delete account. This is irreversible and does not waive amounts already owed.
The Service integrates with optional third-party services, including Google (Gmail send), Stripe (billing), OpenAI (AI assistant), and Perplexity (news search). Your use of these third-party services is governed by their own terms and privacy policies. Arx is not responsible for the availability, accuracy, or behavior of third-party services. If a third-party service becomes unavailable, the relevant Arx feature may be temporarily degraded.
Loom video embeds are stored and served by Loom; Arx merely renders the link you paste. Investor updates may include such embeds at your discretion.
The Service, including its software, design, branding, documentation, and the Arx name and mark, is the property of SRVC Technologies Inc. and is protected by intellectual property laws. Nothing in these Terms transfers ownership of any Arx intellectual property to you.
You may not use the Arx name, logo, or trademarks without prior written permission, except to truthfully identify Arx as the provider of services you use.
Your use of the Service is also governed by our Privacy Policy, which is incorporated by reference into these Terms.
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR ACCURACY OF AI-GENERATED OUTPUT.
Arx is a tool, not a substitute for professional legal, financial, tax, or accounting advice. Cap table modeling, pro-forma scenarios, financial forecasts, and AI-assistant outputs are informational only. Decisions affecting your company's equity, taxes, or financial obligations should be reviewed with qualified professionals before action.
We do not guarantee that the Service will be uninterrupted or error-free, that defects will be corrected, or that any data will be accurate or reliable.
TO THE MAXIMUM EXTENT PERMITTED BY LAW:
The limitations in this section apply even if Arx has been advised of the possibility of such damages and even if any remedy fails of its essential purpose.
You agree to indemnify, defend, and hold harmless Arx and its officers, directors, employees, and agents from and against any claim, loss, liability, damage, or expense (including reasonable attorneys' fees) arising out of or relating to: (i) Your Content; (ii) your use of the Service; (iii) your violation of these Terms; (iv) your violation of any law or third-party right; or (v) any dispute between you and a third party (including an investor, viewer of your data room, or recipient of an update sent through the Service).
Informal resolution first. If a dispute arises, please contact legal@arx.so first. Most concerns can be resolved without legal proceedings.
Binding arbitration. Any dispute not resolved informally within 30 days will be resolved by binding individual arbitration administered by the ADR Institute of Canada under its Arbitration Rules. The arbitration will be held in Toronto, Ontario, unless we agree otherwise. The arbitrator's decision is final. Judgment on the award may be entered in any court of competent jurisdiction.
Class-action waiver. You and Arx each agree that any dispute will be resolved on an individual basis only. Class actions, class arbitrations, and representative actions are not permitted.
Exceptions. Either party may seek injunctive relief in court to protect intellectual property or confidential information.
Governing law. These Terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to conflict-of-laws principles.
We may suspend or terminate your access to the Service at any time for material breach of these Terms, for non-payment, or if we believe in good faith that you are using the Service to harm others or violate applicable law. We will, where reasonable, give notice and an opportunity to cure non-material breaches.
You may terminate by canceling your subscription as described in Section 7. Sections that by their nature should survive termination (including 9, 11, 12, 13, 14, and 16) will survive.
Entire agreement. These Terms (together with the Privacy Policy) constitute the entire agreement between you and Arx regarding the Service.
Modification. We may update these Terms from time to time. Material changes will be communicated by email to the account owner at least 14 days before taking effect; continued use after the effective date constitutes acceptance.
Assignment. You may not assign these Terms without our prior written consent. We may assign these Terms in connection with a merger, acquisition, or asset sale.
Severability. If any provision is found unenforceable, the remaining provisions remain in full force.
No waiver. Failure to enforce any provision is not a waiver of that provision.
Notices. Notices to you may be sent to the email address on your account. Notices to Arx must be sent to legal@arx.so or by mail to the address below.
For questions about these Terms:
This document is provided for transparency. It is not legal advice. Specific contractual terms may apply to enterprise customers.